Patient Support
Many people find coping with infertility and embarking upon treatment very emotionally challenging. With this in mind, we offer all of our patients a comprehensive support toolkit to help you navigate your way through your fertility journey.
Free Fertility Counselling Sessions – At Your Own Pace
Fertility can be complex – emotionally, physically, and practically. That’s why we’re offering free, judgment-free counselling sessions, available to anyone in treatment looking for support, clarity, or simply someone to talk to.
There’s no limit on how many sessions you can book, and no pressure to commit to a series. Whether you’d like just one conversation or prefer to space things out over time, it’s entirely up to you.
You don’t need to have everything figured out to start – just come as you are.
Counselling
This is staffed by our committed and experienced counsellor Christine Grimsby
Counselling can be accessed in person in the clinic, via zoom or telephone.
What is Fertility counselling?
Counselling support with fertility is different from other types of counselling.
"The counsellor's role is to listen, to validate feelings, and help you reflect on your experiences without judgment or advice. Sometimes we talk about what you do to get yourself through this, is that working, and are there other things to consider?
Sometimes there are no solutions, it's just being in the moment and giving yourself time as you try to figure out the next steps.
Sometimes I am asked "what can I talk about here?"
The answer is "anything you feel like talking about".
I think most people want to get to the next part of treatment and be able to hope again. It's hard to dwell on the sadness and feel hopeful at the same time.
Sometimes talking about feelings isn't everything, so if you're not ready, that's okay. Everyone does this their own way. There's so little control when faced with these challenges, you need to feel that you have choices and agency. No one else can tell you what you need.
If you would like an informational session and to just chat and get to know who I am, please send us a message below and I'll email you to schedule a short call."
Patient Support Groups
Support group at Complete Fertility:
- The Solo Parent Support Group. For solo parents to meet and support each other through fertility treatment.
Designated Nurse Team
Our nurses work in small teams and patients are assigned to one nurse team for a personalised approach allowing you to build a relationship with the nurses in your team.
Learn more about the nursing support you will receive by watching our Nursing Support During Your Fertility Journey Webinar.
Additional Patient Support
If you feel you require additional support, simply email patientsupport@completefertility.co.uk. We have five support staff across our teams to help and we will get back to you to discuss the individual support options we can offer you.
Other Support
Listen to this podcast on patient support
